Frequently Asked Questions (FAQ)

In this Frequently Asked Questions (FAQ) section, you'll find answers to common queries about our Mahjong game. From troubleshooting technical issues to game settings - here are useful tips and solutions.

  • 1. The game doesn't load or start. What should I do?

    Try reopening the site and press Ctrl+F5 (on PC), Option+Command+E (on Mac), or the browser refresh button (on mobile). This will force a refresh. If the issue persists, try a different browser or clear your browser's cache as per the instructions below.

    Instructions for clearing the page cache.
  • 2. The game board is too small on my screen. How can I enlarge it?

    Click the button in the lower-right corner of the game field to switch to fullscreen mode - the tiles will be larger and the space more expansive. Click the button again or press ESC to exit fullscreen.

  • 3. Are there different tile images available?

    The game offers various tilesets! Just click the 'Settings' (gear) icon on the left side of the game board to access the settings and customization pane. Choose your preferred tileset by clicking the arrow icon next to the selected tileset.

  • 4. Why has the fortune cookie at the end of the game disappeared?

    Click the 'Settings' (gear) icon on the left side of the game board. There is an option in the settings pane to turn fortune cookies back on.

  • 5. Can I pause the game and stop the timer?

    Yes, the yellow button on the left side of the timer pauses the game.

  • 6. I've run out of moves, can I shuffle the tiles?

    Yes, you can activate the tile shuffling option in the settings panel on the left side of the game field.

  • 7. The field is too bright. Can I adjust it?

    Yes, you can adjust the brightness in the game's lower panel (sun icon). You can also change the field background and tile color scheme in the game settings on the left for a more comfortable experience.

  • 8. The radio in the game is not working, what should I do?

    Try refreshing the page or switching the radio to a different station. We would also appreciate it if you report any issues using the feedback form below the game field.